Healthcare Benchmarking & Strategic Review

Client: London Clinic and Appleyards

Where: Harley Street, London

When: 2009

Services: Strategic Review and Benchmarking of Maintenance Services


Role Summary:

In June 2009, Opex Consulting was asked to support the healthcare benchmarking & strategic review of the client’s London estate (including The London Clinic’s new cancer facility) for hard FM services. The project also included an in-depth review of the in-house delivery team. This Included providing options for restructuring and the implementation of the service. Our work was detailed and included a review of all sub-contractors provided services. A recommendation for efficiency savings was also provided

Maintenance Best Practice Review And Benchmarking

Our healthcare benchmarking & strategic review included benchmarking the current in-house delivery against the market. Opex Consulting was also appointed to benchmark the specialist sub-contract costs. During the process, we were asked to identify areas that were not in line with best industry practice. Including CAFM, maintenance management and reporting systems.


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