Opex has helped our clients on many occasions to develop or redevelop FM programmes, turn around failing PFI and TFM providers, establish robust maintenance management regimes and project manage contract mobilisation services programmes or re-mobilisation programmes.
Opex consultants have very extensive FM services knowledge and operational experience, across hard and soft FM contracts, whether they are PFI or traditional delivery contracts. Our experience covers many major market sectors including Healthcare (from Acute Hospitals to Primary care delivery, including Care Homes), Educational and Commercial sectors.
It is with this expertise, ‘hands on’ approach and experience that our clients have asked us to utilise to help re mobilise or rescue/turn around failing contracts. We have been involved in a number of such contracts in the past 20 years. The work is never easy, as on many occasions’ relationships are strained between the FM delivery company and the client. Our approach is very ordered and led by the need on all contracts to have the right process and procedures, but to get to a point where those can be corrected we have to look at the staff and resources currently deployed and any nuances of the services delivery to enable us to put in place a change process to deal with the various improvement workstreams.
This is helped by our auditing experience for both soft and hard FM, which allows us to quickly identify issues to be addressed and then prioritise the corrective works programmes.
Opex use its online flexible programme monitoring tool, developed using the smartsheet, to allow stakeholders to monitor and track progress. These type of remobilisation projects typically take from 6 months 18 months to bring to fruition normally, however in many cases the improvements start to show from 2-3 months onwards especially around re setting working relationships and communication of improvement works and openness creating trust and engendering confidence for all parties.
To find out about projects we have provided Contract mobilisation services for, please click here